Issa Asad Digital Tools

Issa Asad Reveals 3 Digital Marketing Tools to Reach Customers

Issa Asad Florida

Issa Asad Florida

For efficient marketing, it is important to ensure that you have a connection with the customers. In order to get this connection, communication is key and it is therefore important to learn how best to communicate with the customers.

“The improved technology today is an added advantage to help you understand your customers, because by monitoring their social media and other activities in the internet, you are able to know their behavior,” said Issa Asad Forida entrepreneur and businessman since 1996. Mr. Asad is the CEO of Q Link Wireless and Quadrant Holdings, located in South Florida. He is also the author of 4 e-commerce and marketing e-books that can be purchased on Amazon.

This way, you are able to know the communication approaches that will be effective for your target customers. Here, Issa Asad Reveals 3 Digital Marketing Tools to Reach Customers:

1. SurveyMonkey

Direct communication between you and your customers is the key for a successful marketing campaign. Since it is not possible to have a sit-down with all your customers, you can use surveys to know their opinions on matters. You can as the customers open-ended questions about your brand. This way, they are able to give their thoughts without limitations and therefore help you make improvements on your products.

2. Salesforce

Research has shown that majority of the salespeople use platforms like Microsoft Excel to store their customer data. However, this leaves the data at risk of being disorganized or even lost. The Salesforce is a tool that helps you to gather all the information you have on your customers together. This way, you have a clear picture of the information at all times and it is also safe so that it cannot be lost.

3. Hootsuite

Social media is very common today and people are no longer using it just for communication with friends and family. Many businesses have utilized social media to do their marketing campaigns so that they are able to reach many people at once. In order to effectively manage these social media accounts, you need Hootsuite. This is a tool that helps you to track the instances where your brand has been mentioned. You can set up feeds for the mentioning of your competition, your brand and even the industry. This way you will be able to tap into the important conversations with the customers and make an impact.

Conclusion

Proper communication with your customers is the key for a successful marketing campaign. Since it is not possible to converse face-to-face with all the customers, technology can be used. Above are the top 3 digital marketing tools to reach customers that you can make use of.